PhoneFixation is looking for Repair Technicians for our Twin Falls, Idaho location!
Our team of Cellphone Repair Technicians keeps our customers connected by repairing their mobile devices.
You’ll work inside a retail store and be the face of the in-store operations team, delivering our personalized customer resolution experience.
What will you do?
- Resolve customer issues related to equipment problems by fixing phones, tablets, computers, and mother customer electronics by determining the most effective repair method.
- Engage with and reassure customers by delivering outstanding customer service.
- Meet or exceed key performance objectives including service and repair metrics.
- Perform various inventory tasks such as counting and monitoring inventory levels.
If you’re a good fit for the job, you’ll have:
- 6-months experience with product service support or troubleshooting electronics.
- 6-months face-to-face customer service experience
- Knowledge of mobile devices and operating systems
- High School diploma or equivalent
- Strong oral and written communication skills
- Strong teamwork and collaboration skills
- Basic knowledge of Microsoft Office
Ready to apply?
