Book online and get 15% off any repair.
Twin Falls (208) 595-2261
Lee’s Summit (816) 246-2060

SimpliSafe repair

Every SimpliSafe component. Free diagnostic, 1-year warranty, and 15% off when you book online at Twin Falls, ID or Lee’s Summit, MO.

SimpliSafe repair at a glance
CoversSimpliSafe base station, keypad, entry and motion sensors, indoor and outdoor cameras and doorbell
Models with their own page2
DiagnosticFree, with a quote before work
Typical turnaroundSame day on stocked parts, 3 to 5 days ordered
Warranty1 year
Most repairs in about 30 minutes
1-year warranty on every repair
Low-price guarantee
Free diagnostic, no obligation

What we fix

SimpliSafe security camera repairs

Book a repair
Camera offline or no videoPower, network, firmware
Recorder not recordingDrive, NVR, DVR repair
Wi-Fi and remote viewingApp, network, port setup
Battery and solarWon’t hold charge
Cable and connectorCut, corroded, wrong wiring
New installs and upgradesCameras, doorbells, recorders
Weather damageSealing and replacement
Storage and cloudDrives, plans, backups

Pick your model

SimpliSafe security systems we repair

Every SimpliSafe security camera from 2023 onward has its own page with what breaks, what it takes to fix, and how long it takes.

2024 models

2023 models

Older models

SimpliSafe · security systems

What to know before a SimpliSafe repair

SimpliSafe sensors fail on batteries and placement; cameras on Wi-Fi. We replace sensor batteries, re-pair components, position sensors so they stop false-alarming, and get cameras stable on the network.

Models covered

SimpliSafe base station, keypad, entry and motion sensors, indoor and outdoor cameras and doorbell. If yours is not named, bring it in anyway.

Turnaround

Screens, batteries and drives for the common models are stocked and most repairs are done the same day. Parts we order land within 3 to 5 business days. Board-level work and data recovery take longer, and we tell you the timeline before starting.

Other security camera brands

Book a SimpliSafe repair

Tell us the model and what’s wrong and we’ll have the part and a tech ready.

Walk-ins welcome too. Free diagnostic on every device. Booking online saves 15% on the repair.

Protected by reCAPTCHA. Google Privacy Policy and Terms of Service apply.

Questions

SimpliSafe repair FAQ

Sensors keep false alarming?

Placement or batteries. We fix both.

Camera offline?

Wi-Fi. We fix coverage.

Install?

Yes.

How much does simplisafe repair cost?

We quote after a free diagnostic and before any work starts. Every repair comes with a one-year warranty and our low-price guarantee, and we tell you honestly when a repair is not worth it against the value of the security camera.

Do I lose my data?

No. Screens, batteries, keyboards, ports and most board work leave your data alone. Drive replacements include cloning your old drive when it is readable, and we tell you first if anything would be lost.

Where can I get simplisafe repair near me?

PhoneFixation has stores at 830 Blue Lakes Blvd. N in Twin Falls, Idaho and 1624 SE Blue Parkway in Lee’s Summit, Missouri, both open seven days a week. Walk in, or book online and save 15%.

Businesses and schools

Fleets of security systems get bulk pricing, loaners and pickup for larger accounts.

Business partnerships

SimpliSafe security camera broken? Bring it in today.

Walk in, call, or book online and save 15%.

Book a repair (208) 595-2261