These Terms and Conditions (“Terms”) govern your use of the services provided by PhoneFixation (“we,” “us,” or “our”), including our website, in-store services and related communications. By using our services, you agree to these Terms.
1. Services provided
We repair cell phones and other electronic devices. We diagnose the problem and give you an estimate, and we only perform the repair if you approve the estimate.
2. Estimates and payment
Estimates are based on our initial assessment. The cost may change if more issues are found during the repair. We will tell you about any change and get your approval, in writing or verbally, before continuing. Payment is due when the repair is complete. A diagnostic fee may be charged if you decline the repair after diagnosis.
3. Data loss
You are responsible for backing up your data before bringing in your device. We take precautions, but we are not responsible for data lost or corrupted during repair.
4. Warranty
Warranty terms vary by repair service. The warranty covers defects in our workmanship and the parts we used for the stated warranty period. It does not cover accidental damage, misuse, liquid damage or unauthorized modifications, and it is void if the device is opened or tampered with by anyone else. To make a claim, return the device to us with proof of purchase.
5. Limitation of liability
To the fullest extent permitted by law, our liability for any damages relating to our services is limited to the amount you paid for the repair. We are not liable for indirect, incidental, consequential or punitive damages, including lost profits, lost data or loss of use. Some states do not allow these limits, so they may not apply to you.
6. Abandoned devices
If you do not pick up your device within 90 days after we notify you it is ready, we may consider it abandoned. We will try to reach you by phone and email first. We may sell or dispose of abandoned devices to recover our costs.
7. Text messaging (SMS)
We send text messages to customers about appointment reminders, repair updates, missed calls and review requests, and, with your express consent, occasional offers related to your device or repair history.
- Consent. By giving us your mobile number and opting in, you agree to receive text messages from PhoneFixation for these purposes. Consent may be given verbally in store, in writing, or through our website chat. Consent is not a condition of purchase.
- Opt out. Reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us using the details below.
- Frequency. Message frequency varies with your appointments and repairs.
- Cost. Message and data rates may apply. Check with your mobile carrier.
- Message types. Appointment reminders, repair status updates, replies to missed calls, and a request for feedback after a completed repair.
- No sharing. We do not share or sell your mobile number or text messaging consent with third parties or affiliates for marketing or promotional purposes. Any other mention of data sharing excludes text messaging opt-in data and consent.
See our Privacy Policy for how we handle your information.
8. Website use
The materials on this website are provided “as is” for personal, non-commercial viewing and are protected by copyright and trademark law. We do not warrant that they are accurate, complete or current, and we are not responsible for the content of linked sites.
9. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles, and disputes will be resolved under the applicable regulations of that state.
10. General
These Terms are the entire agreement between you and us about our services. If any provision is found unenforceable, the rest remain in effect. We may update these Terms and will post changes here with a new “last updated” date.
11. Contact us
PhoneFixation
Twin Falls: 830 Blue Lakes Blvd. N, Twin Falls, ID 83301 · (208) 595-2261
Lee’s Summit: 1624 SE Blue Parkway, Lee’s Summit, MO 64063 · (816) 246-2060
Email: ryan@phonefixationusa.com