Ubiquiti UniFi Protect repair
Every UniFi Protect camera and recorder, and the network they run on. Free diagnostic, 1-year warranty, and 15% off when you book online at Twin Falls, ID or Lee’s Summit, MO.
| Covers | UniFi G4, G5 and G6 cameras, Doorbell, Cloud Key, Dream Machine, NVR and UNVR |
|---|---|
| Models with their own page | 12 |
| Diagnostic | Free, with a quote before work |
| Typical turnaround | Same day on stocked parts, 3 to 5 days ordered |
| Warranty | 1 year |
What we fix
Ubiquiti security camera repairs
Pick your model
Ubiquiti security systems we repair
Every Ubiquiti security camera from 2023 onward has its own page with what breaks, what it takes to fix, and how long it takes.
2025 models
UniFi G6 Bullet
PoE camera
RepairsUniFi G6 Turret
PoE camera
RepairsUniFi G6 Instant
Wi-Fi camera
Repairs2024 models
UniFi AI Pro
PoE camera
RepairsUniFi AI Key
AI accelerator
RepairsUniFi G5 Dome Ultra
PoE dome camera
RepairsUniFi G5 PTZ
PoE PTZ camera
RepairsUniFi Dream Machine Pro Max
Gateway and NVR
Repairs2023 models
UniFi G5 Pro
PoE bullet camera
RepairsUniFi G5 Turret Ultra
PoE turret camera
RepairsUniFi Protect Doorbell G4 Pro PoE
Video doorbell
RepairsUniFi Network Video Recorder Pro
NVR
RepairsOlder models
Ubiquiti · security systems
What to know before a Ubiquiti repair
UniFi Protect systems are business-grade PoE systems, and failures are cable, PoE budget, drives and firmware. We reterminate and test cable, replace NVR drives, and manage adoption and firmware across the system. Business accounts get priority.
Models covered
UniFi G4, G5 and G6 cameras, Doorbell, Cloud Key, Dream Machine, NVR and UNVR. If yours is not named, bring it in anyway.
Turnaround
Screens, batteries and drives for the common models are stocked and most repairs are done the same day. Parts we order land within 3 to 5 business days. Board-level work and data recovery take longer, and we tell you the timeline before starting.
Other security camera brands
Questions
Ubiquiti UniFi Protect repair FAQ
Camera won’t adopt?
Network or firmware. We handle it.
NVR drive?
Replaced, RAID rebuilt.
Business install?
Yes, through a business account.
How much does ubiquiti unifi protect repair cost?
We quote after a free diagnostic and before any work starts. Every repair comes with a one-year warranty and our low-price guarantee, and we tell you honestly when a repair is not worth it against the value of the security camera.
Do I lose my data?
No. Screens, batteries, keyboards, ports and most board work leave your data alone. Drive replacements include cloning your old drive when it is readable, and we tell you first if anything would be lost.
Where can I get ubiquiti unifi protect repair near me?
PhoneFixation has stores at 830 Blue Lakes Blvd. N in Twin Falls, Idaho and 1624 SE Blue Parkway in Lee’s Summit, Missouri, both open seven days a week. Walk in, or book online and save 15%.
Businesses and schools
Fleets of security systems get bulk pricing, loaners and pickup for larger accounts.
Business partnershipsUbiquiti security camera broken? Bring it in today.
Walk in, call, or book online and save 15%.